HOW DO I TRACK MY ORDER?
For each shipment that goes out we send an email with the shipment details and tracking information.
Please allow 1-3 business days for order to be processed and packed and tracking to be updated. This time does not count as shipping time.
CAN I MAKE CHANGES TO OR CANCEL MY ORDER?
We cannot fulfill any requests to change sizes or items after order has been placed. We can only cancel orders and provide you with a refund.
Please email us during business hours (Mon-Fri : 9am est- 5pm est) at info@swaseyco.com, including:
Your order number
Details of why you wish to cancel your order.
Type “Order Cancel” in the subject line.
WHAT DO I DO IF THERE IS AN ERROR IN MY ORDER?
If you find an error in your order after it’s been delivered, please contact Customer Service at info@swaseyco.com. We will quickly resolve whatever is wrong.
WHEN WILL MY ORDER SHIP?
If your order is placed before 1pm EST it can take between 1-2 business days to be processed and shipped out.
All orders are subject to inventory availability and order verification which can delay shipment. Please make sure to provide accurate billing and contact information to facilitate the order verification process.
If we are unable to ship your order for any reason, we will notify you are soon as we are aware.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™